Booking terms
Clear expectations make a better appointment.
These terms apply when you request or confirm a service with Great Hair by Simone.
Last updated August 9, 2026Requests and confirmation
Submitting the website form sends an appointment request; it is not an automatic confirmation. Your appointment is confirmed only after we contact you and agree on the style, preparation, location, travel details, final price and any deposit.
Prices and timing
Website prices and durations are starting estimates. Braid size, length, hair condition, hair supplied, add-ons, group size, travel and the reference style can change the final amount or time. We confirm the plan before the appointment.
Mobile appointment location
You are responsible for providing accurate directions and a safe, suitable place with enough light, seating, ventilation and access to power or water when the service requires it. Hotels, villas and venues may have their own visitor rules; the client is responsible for arranging access.
Hair preparation and service limits
Follow the preparation instructions sent with your confirmation. Tell us about allergies, sensitivities, scalp conditions, recent treatments or anything that may affect the service. We may pause, adapt or decline a service when it cannot be performed safely or as reasonably expected.
Children and groups
A parent or guardian must remain present for a child’s appointment. Group requests depend on enough time and staff being available; each person’s service should be confirmed separately.
Payments and deposits
Accepted payment methods, any deposit, and the balance due will be stated in your direct confirmation. Do not send card details through the booking form, email or WhatsApp.
Contact
Questions about these terms can be sent to info@greathairbysimone.com or 876-787-3124.